◎Vision:

Every home understood

▶︎ Mission:

Powering experiences that unlock happier homes

❖ Digs Principles

Who We Are

People First.

Everything we do starts with People. Whether that’s our team, our customers and partners, or the homeowner. We are passionate about impacting people’s lives for the better in all we do. We are innovative, bold, hardworking, fast-paced, honest, transparent, and don’t take ourselves too seriously - we like to have fun and be silly.

We prioritize the good of the team, and we have zero tolerance for brilliant jerks or entitlement.  We value humility and the ability to grow.  Every decision we make - from the product, customer interactions, and business decisions - should be measured through the people-first lens.

Dream Team. Hire and Develop the Best.

We are a team, not a family. We model ourselves after a professional sports team. This means that we are always striving to think differently, grow, and encourage each other to perform at our highest abilities. Leaders raise the performance bar with every hire and promotion. We recognize exceptional talent and help guide the team to their career success. Leaders develop leaders and take their role in coaching others seriously.

We’re building a dream team where all of our colleagues are extraordinary at what they do and highly effective together, fostering an exceptional level of trust and camaraderie.

• We are a team of highly talented people who are excited to pursue ambitious shared goals. We live life with a sense of urgency.
• On our Dream Team we encourage collaboration, share information, provide ownership and autonomy, and don’t tolerate politics.
• We want to celebrate the wins and give the positive reinforcement that people deserve.
• There’s a lot of love, AND there are demanding peers. There is no place for mediocrity here. Holding each other to high expectations is exhilarating and how we learn the most, do our best work, improve the fastest, and have the most fun.
• Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdotes differ. No task is beneath them.
• It is important for us to have fun as a team, bond, grow together, and learn how to operate as a well-oiled machine.

Lead with Vision. Think Big.

Lead from the front with vision, bringing people together as a team to work on our goals. Lead from behind with service, supporting the team with compassion and humility, being true servant leaders. Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results and innovation. We think differently and look around corners for ways to serve customers.  Because we have a clear vision, we compete with ourselves – our ability to solve problems, innovate, and continuously improve – not other companies.

Learn and Be Curious.

Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.